Why Choose Us?

  • On-call service
  • Fully Licensed
    and Bonded
  • State-of-the-art equipment
  • Confidentiality 100% guaranteed
  • Secured files
  • Expert researcher
  • Expert in physical surveillance
  • Bi-Lingual (English & Spanish)

Mystery Shopper at Rix Investigators

Mystery Shopper

In the world of retail business, competition can be fierce. You want to be assured that your employees are giving 100 percent to all of your customers. But, how can you get an accurate reading when they know you're dropping by, and everyone is on their best behavior?

We've got the solution. When you come take advantage of our Mystery Shopper service, we'll sit down with you and create a tailor-made evaluation plan for your business based on our wide range of available services:

  • Competition shopping - let us evaluate your biggest competitors on the factors that mean most to you.
  • Customer phone service - from your toll-free customer service line to your business establishment, we can test your employees on their knowledge, courtesy and salesmanship.
  • On-site - we'll check to make sure your shelves are stocked, your sales staff is knowledgeable and your special sales are being pushed.

Our staff is also trained to properly reflect your typical customer demographic, so you can be sure of discreet, professional evaluations. Contact us today, and make an appointment for your Mystery Shopper!

Call Us Today! 480-398-6115